Cancellation Policy

We would feel deeply sorry for your decision to cancel your Tibet Tour, however we realize that there are many valid reasons that this can happen.

In the event of booking cancellation, we will refund any payment made to Tibet Tour (less any cancellation fee that is applicable) before 7 days of our receipt of your written cancellation request.

The cancellation fee will be calculated as follows:

1. Cancellation received up to 30 days before departure: 100% refund of of total trip cost, excludes the lost caused by refunding air/train  tickets we booked for you.

2. Cancellation received up to 15 days before departure: 20% of total trip cost as cancellation fee, excludes the lost caused by refunding air/train tickets we booked for you.

3. Cancellation received 7-15 days before departure: 30% of total trip cost as cancellation fee, excludes the lost caused by refunding air/train tickets we booked for you.

4. Cancellation received within 7 days before departure: 50% of total trip cost as cancellation fee, excludes the lost caused by refunding air/train tickets we booked for you.

5. No show up travelers will be charged 100% of total trip cost.

6. If your Tibet Tour has to be cut off by any physical disease or personal reasons when you are in Tibet.

Local Tour Fee: Tourists can get refund of 50% of unused local tour fee, including admission fee of tourist sites, accommodation fee,  tour guide fee, private vehicle fee, etc which are included in tour contract.

Air Fare: Tourists can get air fare refund according to the policy of the Airline Company if we booked the air tickets for you.

Train Fare: Tourists can get 80%-95% train fare refund according to the policy of the Ministry of Railways if we booked the train tickets for you.